Refund Policy

We are proud to offer the highest quality merchandise and stand by our products. We will gladly refund or exchange any new and unused merchandise purchased directly from Hayden Harnett within 14 days of invoice date. Item(s) must be returned in original packaging - new, unused, unmarked, undamaged. Please email our customer service department at to obtain a return authorization number and our return address.

For items being sent to our Returns department, please be sure to ship your item by insured, traceable methods offered by UPS or FedEX. Once a return authorization number is obtained, please be sure the authorization number is noted on the outside of the package, in the attention line of the shipping label.

Please note all shipping/handling costs are paid by the customer and are non-refundable. Proper packing of the returned items to ensure safe travels are not the responsibility of Hayden Harnett. Please allow two weeks for processing.

Any questions, just email a representative will respond shortly!